About the CCUA

Between them, CCUA Members issue 85% of all civil proceedings in England and Wales. They benefit from;

• Membership of the only organisation lobbying solely on litigation matters within the creditor sector
• Membership of a regional group of the Association which through regular local meetings provides an effective networking facility and provides an important opportunity for exchanging members views and experiences.
• Ongoing liaison with the Ministry of Justice and Her Majesty’s Court Service for an improved service for CCUA members and all other court users in the debt recovery field.
  Background

In 1987 the Trade Protection and Debt Recovery Agents set up a working party to explore what action was possible to improve the apparent poor performance of the County Courts. The view was taken that a new organisation comprising Public Utilities, Banks, Finance Houses and Law firms to lobby the Lord Chancellor’s Department, (more recently the Department for Constitutional Affairs and now the Ministry of Justice), would be the ideal. In 1988, the County Court Users Association was launched, changing its name in 1995 to the Civil Court Users Association.

The newly formed CCUA became the only organisation in the credit industry with the sole aim of lobbying any relevant body on behalf of it's members. When the Court Service (now Her Majesty’s Courts Service) was created in the mid 1990’s, we worked with this agency in particular and achieved a good working relationship with them.

Since inception, the CCUA has relied almost exclusively on the voluntary work put in by its elected members as Regional Chairs and Officers of the National Council, together with other volunteers sitting on internal committees and representing the Association on external Government and credit industry groups. Without this time freely given, the Association would not have achieved the status it now enjoys.

Mission Statement

The purpose of the association is to promote a better Court Service for our Members and all other court users, by liaison with the Ministry of Justice and Her Majesty’s Courts Service.

We are established as the recognised litigation spokesman for the creditor sector and aim to increase the range and depth of our proactive radar for Members.

The Association is involved across the litigation spectrum, including consumer and commercial, High Court and County, enforcement and insolvency.