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The Civil Court Users Association (CCUA), whose members issue around 85% of Civil Money Claims in the Courts in England & Wales, is appalled at the latest government consultation to align online civil money claims fees with “paper application” fees, on the basis that it is a further extension of an already harmful fees structure. The proposal states that the fee alignment is to address the gap following the annual net fee income of £724m against the £2bn running costs of HM Courts and Tribunal Service (HMCTS). That is misleading.
With a three-year head start over the UK, Carmen and Shannon discussed the importance of understanding the pain points of every end user to create an online service accessible to all. Using the motto ‘nothing is perfect’, they challenge the status quo and as a result have....
Dukes Bailiffs Ltd were delighted to jointly sponsor the Annual House of Lords Dinner which was held in the wonderful venue of The Cholmondeley Rooms at the Houses of Parliament overlooking the bustling River Thames. At 7.00pm we arrived and were welcomed by Baroness Hooper, Lord Hacking and the inimitable Amir Ali, CCUA President.