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Three members of the Executive Management Committee 2012
Questions

Frequently asked questions. Click the heading to expand.

  • What does the CCUA do?

    We seek to improve the service provided by the courts and support members exclusively on court, commercial and civil litigation matters relating to debt recovery, insolvency, dispute resolution and more - lobbying the Ministry of Justice and Her Majesty's Courts Service on litigation matters relevant to the creditor sector.
  • When was the CCUA created?

    The Association was launched on 3 February 1988 and was originally known as the County Court Users Association. On 1 September 1995, in light of the Interim Woolf Report on Access to Justice, the Association changed its name to the Civil Court Users Association to enable the Association to continue to represent the interests of its members concerning both the High Court and County Court.
  • Where is the CCUA based?

    Our administrative office is in The Midlands, but we cover the whole country (England & Wales) in our work.
  • Who are the members of the CCUA?

    Both organisations and individuals that use, or have an interest in the operation of, the Civil Courts in England and Wales are members of the CCUA. In fact, they represent a very wide spectrum of court users from the legal profession, credit industry and ancillary businesses. Between them, CCUA members issue more than 85% of all civil proceedings for the recovery of debts.
  • Who runs the CCUA?

    The Association is run by a National Council consisting of the following officers: President, Chair, Vice Chair, Secretary, and Treasurer. In addition there are four Regional Chairs, a Legal and Technical Chair, a Chair of the Events Committee and The Association's Administrator. The officers of the Association are elected from the Association membership and they bring with them a wealth of experience and knowledge from the legal profession and credit industry.
  • What are the aims and objectives of the Association?

    To bring about improvements and consistency to the service offered by civil courts across the country. We do this by highlighting pressing issues on behalf of court users and through close liaison with the Ministry of Justice Her Majesty's Courts & Tribunals Service and The Association of Her Majesty's District Judges with whom we have established fruitful relationships.
  • How does the CCUA operate?

    The CCUA acts as a focal point for communication between its members, the Ministry of Justice and Her Majesty's Court Service. Regular regional meetings allow the members to raise and discuss issues which are fed back to the National Council which in turn holds regular liaison meetings with HMCTS. Prominent members of the Association also provide representation in other industry groups. The CCUA runs an annual conference which, as the highlight of the Association's year, provides a forum for all parties to network and exchange information.
  • How much does it cost to join?

    There are three levels of CCUA membership Level 1: Large or multi-centre organisations and publicly quoted limited companies (840+VAT per annum*) Level 2: Multi-staff organisations and other limited companies (630+VAT per annum*) Level 3: Sole traders, consultants and individuals who fall outside Level 1 and Level 2 (100+VAT per annum*) *Fees are subject to change
  • When will I be invoiced for my membership?

    Invoices for the following 12 months membership are issued in December.
  • I don't issue proceedings but have an interest in the Courts, can I join?

    Yes, you can! A whole array of businesses which supply and engage with either the legal profession or the credit industry benefit from being members of the CCUA.
  • I am an existing member, how do I access the members section?

    Please use the register link, on the right of this page, to set up a user name and password. When your request has been validated, an email response will be returned to you confirming that your account is active. You will then be able to log in and access the Members' section of the site.
  • How often are the regional meetings held and where?

    Regional meetings are held either three or four times each year depending on the region. Meetings for the Greater London and South East region are held in London three times per year. In the South West (Bristol), Central (Birmingham) and Northern (Manchester or Leeds) regions, meetings are held four times per year.
  • How will the association keep in contact with me?

    The CCUA publishes a quarterly e-newsletter which is emailed to all our members. We also email all our members with important information about current consultations and court information, and the blog in our members section is updated with key information.
  • Is the CCUA on Social Media?

    A growing number of members follow the CCUA on Twitter (@theccua) and can also join on LinkedIn Non-Members should join LinkedIn here
  • When is the CCUA Conference held?

    Further to the success of the Conference in 2012 in 2013, our Annual Conference will be held on 15th October, followed by our AGM the following day.
  • When is The House of Lords Dinner?

    Following the success of the Dinner in 2012, this year's event will take place on the 9th April 2013.
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